Articles from ROH

ROH, the hospitality industry’s first payments management platform that unlocks profitability, today announced a partnership with Small Luxury Hotels of the World (SLH), making ROH its preferred platform for payments management. This partnership streamlines partner selection for SLH’s global portfolio of more than 620 independently owned luxury hotels–offering a proven, trusted solution that simplifies payment operations to both increase profitability and give team members time back for more revenue-generating activities.

ROH, the hospitality industry’s first payments management platform that unlocks hotel profitability, today announced that The Knickerbocker Hotel, a The Leading Hotels of the World property that’s operated by Highgate and owned by RLJ Lodging Trust, has selected ROH to transform the full lifecycle of payments and create strategic, operationally-sound processes for each piece of the payments journey. With ROH, The Knickerbocker alleviates the operational burden of manually chasing contracts, deposits and credit card authorizations that can lead to late or missed payments as well as missed documentation that should be tethered to each booking. Compliant, automated workflows free up team members’ time for converting new sales as well as expanding the opportunities with existing customers.

ROH, the hospitality industry’s first payments management platform that unlocks hotel profitability, today announced that The Leo Kent Hotel Tucson, a Tribute Portfolio Hotel, operated by Remington Hospitality and owned by Opwest Partners, has selected ROH to manage payments more efficiently, ultimately driving greater operational performance and profitability.

ROH, the hospitality industry’s first payments management platform, today announced the successful completion of a $9.2 million financing round, led by Highgate Technology Ventures (“HTV”), a leading venture and growth equity firm focused on the hospitality and travel industries, and Acrew Capital. The investment will fuel ROH’s rapid platform expansion and enhance its ability to process the continuous flow of data from contracts, invoices, payments, folios, and beyond. As part of the transaction, Raja Goel and Kurien Jacob of HTV, and John Gardner of Acrew Capital are joining ROH’s Board of Directors.

ROH, the hospitality industry’s first sales and payments management platform, today announced that Susurros del Corazón, part of the Auberge Resorts Collection, has selected ROH to enhance visibility and efficiency across its sales and finance operations. With a remote national sales team, real-time insight into booking and payment data is essential to ensuring seamless collaboration across sales and finance. By delivering unmatched transparency into the status of each booking, ROH empowers Susurros del Corazón to optimize its payments process.

ROH, the hospitality industry’s first sales and payments management platform driving hotel profitability, today announced that Estancia La Jolla Hotel & Spa, a Nobel House property owned by Pebblebrook and a part of the Curators Hotel & Resort Collection, has selected ROH to streamline its end-to-end payments process, eliminating aging AR and improving sales lead conversion.

ROH, the hospitality industry’s first payments and revenue management platform designed to help hotels increase profitability, today announced that Mayfair House Hotel & Garden, managed by Crescent Hotels & Resorts and owned by Brookfield Properties, has partnered with ROH to increase sales conversion with enhanced payments processing.

ROH, the hospitality industry’s first payments and revenue management platform designed to help hotels increase profitability, today announced that Sonnenalp Vail, a high-end alpine resort in the Leading Hotels of the World collection, has partnered with ROH to enhance its payment processing.

ROH, the hospitality industry’s first payments and revenue management platform designed to help hotels increase profitability, today announced that The Inverness Denver, a Hilton Golf & Spa Resort managed by Crescent Hotels & Resorts and owned by Silverwest Hotels, has selected ROH to streamline sales operations, boost cross-department collaboration, and improve payment processes. The implementation of ROH will enable The Inverness Denver to enhance communication between its sales and finance teams, reduce aging AR and deliver a seamless mobile experience for client contracts and invoicing.

ROH, the hospitality industry’s first payments and revenue management platform designed to help hotels increase profitability, today announced that Etéreo, a luxury hotel in Mexico, has selected ROH to enhance their client payment solution, streamline booking reconciliation process and improve cross-department collaboration.

ROH, the hospitality industry’s first payments and revenue management platform designed to help hotels increase profitability, today announced that Loews Arlington has selected ROH to streamline its sales operations. With increased visibility and less manual work, sales team members can be more proactive with clients, improving their overall experience across both Live! By Loews - Arlington, Texas and the co-located Loews Arlington Hotel & Convention Center.

ROH, the hospitality industry’s first payments and revenue management platform designed to help hotels increase profitability, today announced that Loews Miami Beach Hotel, an iconic hotel with an enviable oceanfront location, has selected ROH to streamline operations and empower its sales and finance team. With ROH, these teams gain visibility into critical aspects of the entire payment journey of contracted bookings and the tools to seamlessly take action, directly impacting the hotel’s bottom line.

ROH, the hospitality industry’s first payments and revenue management platform designed to help hotels increase profitability, today announced that DoubleTree by Hilton Orlando at SeaWorld, a one-of-a-kind resort destination, has selected ROH to amplify the property’s cross-departmental visibility, improve payment collection processes and team-wide efficiency.

ROH, the hospitality industry’s first payments and revenue management platform designed to help hotels increase profitability, today announced that Marriott Dallas Allen Hotel & Convention Center, which boasts 79,000 square feet of meeting and event space and 300 guest rooms, has selected ROH to increase productivity across its organization. With the ability to effortlessly manage sales, payments and finance in one place, ROH is removing back-office burden.

ROH, the hospitality industry’s first payments and revenue management platform designed to help hotels increase profitability, today announced that Hotel Lincoln, a hotel with contemporary midwestern charm and sweeping views of Lincoln Park and Lake Michigan, has chosen its platform to seamlessly track and reconcile bookings. ROH is also expediting Hotel Lincoln’s payment processing, providing clear visibility into fast-paced transactions that are quickly captured and tracked with card-on-file collection and authorization, enhancing collaboration between sales and finance and providing a seamless client experience.

ROH, the hospitality industry’s first payments and revenue management platform designed to help hotels increase profitability, today announced that Colonial Williamsburg Resorts has chosen ROH to empower its sales and finance teams. As a result, Colonial Williamsburg Resorts, which is made up of six discrete properties, increased its sales conversion rate to 72 percent and lowered its average time to payment to less than five days.

ROH, the hospitality industry’s first payments and revenue management platform designed to help hotels increase profitability, today announced that over $100 million in booking value has run through the platform as hotel operators, owners and brands tap the integrated platform for better business outcomes. The $100 million in booking value is derived from hotels utilizing ROH across revenue streams including group bookings, meetings and events, corporate and social catering, leisure sales, small group sales and more. ROH’s proprietary software also allows hotels to decrease processing costs and increase margin overnight with its innovative payment solutions.

ROH, the first digital platform tackling the $4 trillion dollar opportunity of global hospitality payment volume, today announced that Inn at Rancho Santa Fe, an Evolution Hospitality property, has chosen its solution to power contracting, invoicing, and payments. Currently representing over 60 percent of hotels’ payment volume, contract-driven revenue - encompassing everything from meetings and events to corporate room blocks and food and beverage - is a massive opportunity for growth in the industry as hotel operators seek technology solutions that enable them to do more with less. Features of ROH that ensure the platform eases operational friction include card-on-file capabilities and auto-payment for corporations and individuals executing contracts at a property.

ROH, a vertical SaaS solution serving the hospitality industry, today announced Ritz Carlton Fort Lauderdale and Ritz Carlton Key Biscayne, Miami, in the popular South Florida market, as the latest properties to adopt ROH. The top hospitality brands in the world rely on ROH to drive conversions, increase revenue, and empower collaboration across sales and finance teams currently using disparate systems. Properties gain a single, standardized view of revenue, enabling property managers and asset owners to make informed, data-driven decisions. ROH’s ability to streamline contracts, invoicing, and payments with intuitive real-time dashboards that provide insight into at-risk and overdue payments, prospect engagements, and sales and marketing performance, increases operational efficiency across finance and sales teams. The Ritz Carlton brand is part of Marriott International and ROH is a Marriott Approved Supplier for all Marriotts in the U.S. and Canada.

ROH, a vertical SaaS solution serving the hospitality industry, today announced its integration with Oracle OPERA Cloud. ROH and Oracle OPERA Cloud’s integration enables property finance and sales teams to eliminate paper payment authorization forms and the manual entry of payments into OPERA. ROH, which is PCI compliant, now automates the payment process for sales and catering groups through this integration thereby minimizing PCI scope. ROH validates payments in real time at the moment of cardholder data capture.