Articles from Smarsh

Smarsh, the global leader in digital communications compliance and intelligence, today unveiled its Data Freedom Guarantee, an industry-first commitment to refrain from self-service data export fees and regulatory documentation surcharges for Professional Archive customers. With this guarantee, Smarsh reaffirms its promise to provide customers with the most open and accessible platform in the digital communications governance and archiving market.

Smarsh®, the global leader in communications data and intelligence, today announced significant advancements to its industry-leading platform, including cutting-edge AI innovations and expanded API capabilities. These innovations reinforce the company’s commitment to financial industry firms to confidently meet the evolving demands of AI implementation and digital communications oversight. With these enhancements, Smarsh customers can seamlessly integrate advanced AI capabilities into their existing workflows, ensuring smarter compliance and superior regulatory control.

Smarsh®, the global leader in digital communications data and intelligence, has been named a recipient of the prestigious 2025 USA TODAY Top Workplaces award, standing out among 42,000+ organizations. This recognition underscores Smarsh’s industry-leading innovation, global footprint, and commitment to an employee-driven culture that fuels success.

Smarsh®, the global leader in communications data and intelligence, today announced the launch of its dedicated Public Sector Division to address the escalating need for secure, compliant communication solutions among government agencies. Lanika Mamac, a tenured Smarsh executive who was pivotal in expanding the company’s public sector footprint, has been promoted to General Manager to lead the new division.

Smarsh®, the global leader in communications data and intelligence, today announced the launch of the Smarsh AI Assistant for Professional Archive. Smarsh works in partnership with the world’s largest global banks, enabling training of their data for industry-leading AI for compliance. This capability is now allowing Smarsh to bring a next-generation AI Assistant to small and mid-sized firms.

Smarsh, the global leader in communications data and intelligence, today announced the appointment of David Brolsma as Chief Financial Officer. Brolsma will have an expanded leadership role at Smarsh and oversee global finance, accounting, corporate development, integrations, and internal operations. He will leverage his expertise in IPOs, M&A, international regulatory compliance, revenue efficiency, and operations to help guide the company through its next stage of growth.

Smarsh®, the global leader in communications data and intelligence, today announced that it has acquired CallCabinet, a pioneer in cloud-native compliance call recording and analytics technology. The integration will provide customers with unmatched compliant audio recording, AI-powered voice analytics, and the most robust end-to-end digital communications and intelligence platform.

Smarsh®, the global leader in digital communications data and intelligence, today announced it has been named a Leader in the Gartner® Magic Quadrant™ for Digital Communications Governance and Archiving Solutions (DCGAS)

Today, Smarsh, the global leader in communications data and intelligence, published the results of its 2025 Communications Compliance Survey, revealing financial services firms’ top priorities as they balance the potential opportunity of artificial intelligence (AI) with uncertain regulatory requirements and risk management objectives in the year ahead.

Smarsh, the global leader in communications data and intelligence, today announced the launch of Echo Cancellation, a new Professional Archive capability that intelligently filters the “echoes” in email threads to reduce overall supervision queues and save time for customers.

Smarsh, the global leader in communications data and intelligence, today announced the rollout of its new Annual Services Plan (ASP), a service delivery model that provides greater flexibility with cost predictability for Smarsh Enterprise Platform customers. ASP is the digital communications governance industry’s first-of-its-kind offering and provides access to a comprehensive portfolio of professional and managed services, tailored for clients’ year-to-year needs, without locking customers into legacy statement of work (SoW) service models.

Smarsh, the global leader in communications data and intelligence, today announced Stephen Marsh, Smarsh Founder and Chairman, was awarded Inc. Magazine’s Legacy Award at the Inc. 5000 Conference & Gala. This honor acknowledges Smarsh’s 17th consecutive year on Inc. Magazine’s annual 5000 list, which ranks the most successful private companies in the United States by three-year revenue growth rates.

Smarsh, the global leader in digital communications compliance and intelligence, has been honored by Zoom Video Communications, Inc., as the recipient of the 2023 Zoom Meetings/Rooms Independent Software Vendor (ISV) Connect Partner of the Year award. The recognition, honoring impactful achievements and ingenuity from Smarsh, was awarded today at Zoomtopia Partner Connect.

Smarsh, a global leader in digital communications compliance and intelligence, and Exterro Inc., preferred provider of Legal GRC software specifically designed for in-house legal, privacy, and IT teams at Global 2000 and AmLaw 200 organizations, today announced a partnership to reduce the cost and increase the efficiency of e-Discovery processes.

Smarsh, a global leader in digital communications compliance and intelligence, today announced that they achieved the status of a certified Enterprise Information Archive (EIA) provider for Teams. Smarsh collaborated closely with Microsoft during the development period of the Teams Export APIs to support regulated industry use cases, and is the first Microsoft partner to complete the certification process in this EIA category.

Smarsh®, the industry leader in enabling organizations to easily manage the risk and uncover the value within their communications data, announced it has achieved Amazon Web Services (AWS) Financial Services Competency Partner status. AWS Partner Network (APN) Partners must possess deep AWS expertise and deliver solutions seamlessly on the platform to receive the designation.

Smarsh®, enabling organisations to manage the risk and uncover the value within their digital communications, announced today that it has been Great Place to Work®-certified in India! This prestigious award is based on feedback from current employees, and it reinforces the company’s commitment to building a diverse and supportive workplace where all employees can thrive, excel in their careers, and serve customers better.